vSOC Manage

Managed Firewall Service

Optimise performance and protect your network with 24×7 expert firewall management.

Our Managed Firewall Service is a comprehensive offering that ensures your network infrastructure is always monitored, updated and configured for maximum security and efficiency. Whether co-managed or fully managed, our service provides total visibility via the vSOC Connect Console and ongoing support from our certified network and security specialists to maximise your investment.
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Managed Firewall Service
Regular health checks and rule-based reviews
24×7 monitoring and expert support
Access to certified security and network engineers
Ongoing optimisation and security patching
Complete visibility via the vSOC Connect Console

Benefits

What are the benefits of vSOC Manage?

Full Service Visibility

Full Service Visibility

Access full transparency and control through the vSOC Connect Console, your intuitive single pane of glass. Monitor device uptime, review key metrics, track support tickets and drill down into specific devices, all in one place.

Market-Leading Technology

Market-Leading Technology

We partner with trusted vendors including Palo Alto Networks, Fortinet and Check Point. Our experts' recommendations are always based on hands-on experience as we only recommend solutions we’ve tried and tested ourselves.

24×7 Availability Monitoring

24×7 Availability Monitoring

Ensure business continuity with round-the-clock availability monitoring. We proactively detect and resolve issues before they become disruptive, keeping your network running efficiently at all times.

Optimisation and Performance

Optimisation and Performance

vSOC Manage includes unlimited security patching, regular health checks, firewall rule-base reviews and scheduled backups, which are all optimised to enhance both security and performance.

24×7 Security Monitoring

24×7 Security Monitoring

Enhance your protection with vSOC Alert, our MDR service that delivers continuous monitoring and real-time incident detection. Backed by Google SecOps and delivered by our experienced SOC team, it’s designed to detect threats and minimise potential disruption before they can take hold.

Fast Expert Support

Fast Expert Support

Support is never far away. Through our vSOC Connect Console, you can raise tickets, track progress and receive responses in 25 minutes or less on average, keeping your operations agile and stress-free.

End-to-End Cyber Security Services

vSOC Connect Console

Full Service Visibility
vSOC Manage includes access to the vSOC Connect Console, giving you real-time insights into your network infrastructure. Track key metrics, view device health and manage changes all from one secure platform.
Support and Collaboration
Use the console to submit and track support tickets, interact with our team and view the status of past and current queries, simplifying your service experience.
User-Friendly Interface
This is a sophisticated, dynamic and powerful set of security tools that’s shown to you in a sleek and user-friendly design.
Configuration and Backup Management
Quickly access and download the latest firewall configuration backups. Our platform gives you easy access to historical versions and enables prompt restoration if needed.
Comprehensive Dashboard Metrics
The vSOC Connect Console provides a comprehensive and easily understandable view of your data and allows you to drill down on individual devices (to view status, health and backup information.
Services Integrated Seamlessly
If your organisation utilises multiple Data Connect services, the vSOC Connect Console provides a unified platform to access all your critical security metrics in one convenient location.
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Why Data Connect?

Why Data Connect?

Fortify your security defences with the vSOC Manage service

With decades of experience and a highly qualified team, we’re a long-term security partner for most of our customers. Our established industry experience means we understand and know how to help resolve the challenges organisations face. Don’t take our word for it, get in touch and arrange to talk to some of our valued customers.

  • End-to-end firewall and network services: This means we’re your network specialist as well as your security partner.
  • Continuous monitoring and fast support: With the flexibility of having a fully or co-managed service and 24×7 support, you can rest assured that we’ll maximise your investment.
  • Transparent performance insights via the vSOC Connect Console: Our customisable dashboard gives you access to the information you need to optimise your firewall management.
Talk to an expert About Data Connect

vSOC Managed Services

vSOC Assure
Cyber Risk
Management

Navigate cyber risk with a trusted security partner. Pinpoint your current risk exposure and how to overcome these security gaps. Benefit from a combination of real-world risk analysis, benchmarking, vCISO support and actionable recommendations to drive strategic cyber maturity, all whilst dramatically reducing risk.

vSOC CERT
Cyber Essentials Review Toolkit

Stop Cyber Essentials from being a headache once a year. vSOC CERT streamlines and supports the entire certification lifecycle, from preparation to audit, keeping you compliant and secure all year round.

vSOC Manage
Managed
Firewall Service

Achieve optimal performance whilst ensuring a secure environment with vSOC Manage. Whether you're trying to achieve Zero Trust, maintain SASE, SD-WAN or perimeter defences, our qualified and experienced team are here to help.

vSOC Recon
Attack Surface Management

Secure your environment with confidence and reduce your risk exposure. Our attack surface management service, vSOC Recon, helps you understand risks, prioritise vulnerabilities and take decisive action.

vSOC Alert
Managed Detection and Response (MDR)

24x7 actionable intelligence, delivering business resilience and trusted protection. If you are looking for a service to proactively detects threats, reduce dwell time and respond fast, vSOC Alert is right for you.

vSOC Aware
Security Awareness
Training

Human error is the #1 cause of security breaches. Our security awareness training and phishing simulation service equips your team to spot phishing, avoid threats and stay proactive. Reduce risk with your bespoke training programme.

Resources
Using our extensive knowledge of cyber security, we’ve worked to create and provide some excellent resources that help you to approach cyber security within your organisation.
View resources
vSOC Assure
Cyber Risk
Management

Navigate cyber risk with a trusted security partner. Pinpoint your current risk exposure and how to overcome these security gaps. Benefit from a combination of real-world risk analysis, benchmarking, vCISO support and actionable recommendations to drive strategic cyber maturity, all whilst dramatically reducing risk.

vSOC CERT
Cyber Essentials Review Toolkit

Stop Cyber Essentials from being a headache once a year. vSOC CERT streamlines and supports the entire certification lifecycle, from preparation to audit, keeping you compliant and secure all year round.

vSOC Manage
Managed
Firewall Service

Achieve optimal performance whilst ensuring a secure environment with vSOC Manage. Whether you're trying to achieve Zero Trust, maintain SASE, SD-WAN or perimeter defences, our qualified and experienced team are here to help.

vSOC Recon
Attack Surface Management

Secure your environment with confidence and reduce your risk exposure. Our attack surface management service, vSOC Recon, helps you understand risks, prioritise vulnerabilities and take decisive action.

vSOC Alert
Managed Detection and Response (MDR)

24x7 actionable intelligence, delivering business resilience and trusted protection. If you are looking for a service to proactively detects threats, reduce dwell time and respond fast, vSOC Alert is right for you.

vSOC Aware
Security Awareness
Training

Human error is the #1 cause of security breaches. Our security awareness training and phishing simulation service equips your team to spot phishing, avoid threats and stay proactive. Reduce risk with your bespoke training programme.

Resources
Using our extensive knowledge of cyber security, we’ve worked to create and provide some excellent resources that help you to approach cyber security within your organisation.
View resources

Testimonials

When it comes to renewal time, we get a lot of other providers contacting us, offering alternative solutions. The fact we’ve stayed with Data Connect for so long is testament to how much we value the relationship and how pleased we are with the solutions provided.

Head IT Support Engineer | Industrial Services | 800+ Employees

Testimonials

However, with the vSOC Connect Console, I can check and monitor everything and access the information that I need quickly, at any time. I have the vSOC Connect Console open all day, every day.

ICT Manager | Not-for-Profit | 50+ Employees

Testimonials

Our business has now worked with Data Connect for over a decade. They’re more than a supplier; they’re our security partner. They’re prepared to put the hours in to get you into the security position you need to be in.

Information Systems Manager | Food Service | 500+ Employees

Managed Firewall Service FAQs

What’s the difference between co-managed and fully managed firewall services?

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In a co‑managed model, you retain some in-house control over your firewall, while we provide expert oversight, updates, and support. Our team of experts delegates everything; configuration, patching, monitoring, and incident response to our certified team, providing a turnkey solution.

How quickly can you respond to a firewall issue or outage?

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Our team provides regular monitoring, and average response times for support requests are under 25 minutes via the vSOC Connect Console. We detect problems proactively and respond swiftly to minimise risk and downtime.

Can managed firewall services integrate with Managed Detection & Response (MDR)?

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Yes. You can optionally add vSOC Alert, our MDR service powered by Google SecOps, directly into your firewall management plan. This delivers deeper threat detection across your network.

Need more help?

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